The importance of honesty and ethics in your business

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Society in general has seen a trend away from ethical and honest behaviour, and modern business practices are no exception. Good work is overlooked and those who have a slicker approach are rewarded.

Remember the “good ‘ol days” when a handshake was a firmer deal closer than most modern day written contracts? When a successful business traded on reputation rather than advertising budget?

How to give good feedback to your employees

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Bullying in the workplace appears endemic, if the results of a national survey are true. In a recent WorkPac survey of 5100 people, approximately one-third of workers said they have been victims of bullying, often by their managers. There’s a difficult demarcation between the boss being a bully and being a “rough diamond.” So what [...]

How to build better relationships in the workplace

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We all know people who seem to be natural relationship builders at work. They are at ease with people they meet. They are very tuned in to what is happening in the workplace. People respect them and are often inspired by them. So what is their secret? Is it possible to become a better relationship [...]

A communication guide when dealing with opposing parties and competitors

A-communication-guide-when-dealing-with-opposing-parties-and-competitors

There are some good practices to follow when communicating with an opposing party, competitor or where you are involved in a dispute that may end up in court. Some of these practices are measures to assist complying with legislation, for example the Competition and Consumer Act 2010, and otherwise they can help prevent misunderstandings and [...]

Performance punishing: 7 ways to avoid demotivating your most valuable employees

Performance-punishing-7-ways-to-avoid-demotivating-your-most-valuable-employees

Many managers encourage good performance then punish the good performers. They don’t do this intentionally. But the effect is no different. What’s Performance Punishing? Performance Punishing occurs when the employee who performs very well is rewarded with more demanding work. Because they do such a good job, you load them with more and more work. [...]

Hiring the right salesperson

Hiring-the-right-salesperson

Let’s be clear from the outset. I find it somewhat frustrating when people make simplistic claims and statements about salespeople like: ‘super sales performers are all risk takers and oblivious to rejection and failure’. Statements like this are simply not true and trivialise the complex world of selling by trying to box people without proper [...]

Buying a business? Some matters to consider…

Buying-a-business-Some-matters-to-consider

It is prudent to conduct proper due diligence of a business before entering into a contract to purchase. Here are some matters to consider: 1. Assets: What are the assets of the business and has anything been excluded or overlooked? Also, does the seller own all of the assets, for example the intellectual property in [...]

5 things you ought to know about efficient & effective communication

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As the boss or the owner or the manager (or all three) you’ll spend a lot of time generally dealing with other human beings. In your position, you’ll be advising, informing, explaining, instructing, discussing, reviewing, clarifying, counseling, guiding, suggesting, convincing, persuading, coaching, responding and… well, you get the idea. When you’re spending so much time [...]

Top 10 leasing tips and traps

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Most businesses will start life in leased premises but this everyday business necessity can be more complex than initially appears and contain traps for the unwary. Here is a list of 10 common leasing tips and traps: 1. Offer Letter The first document you will typically be asked to sign is a letter of intent [...]

7 telling tips to gain you more time to run your small business

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Time management is often a problem for managers in small-medium business. But it needn’t be. These simple tips can make life much easier for you and help you achieve business goals. 1. Have Clear Priorities Know precisely what you’re trying to achieve in your business. Decide your business focus and your target market. Make a [...]