Bullying in the workplace appears endemic, if the results of a national survey are true. In a recent WorkPac survey of 5100 people, approximately one-third of workers said they have been victims of bullying, often by their managers. There’s a difficult demarcation between the boss being a bully and being a “rough diamond.” So what [...]

We all know people who seem to be natural relationship builders at work. They are at ease with people they meet. They are very tuned in to what is happening in the workplace. People respect them and are often inspired by them. So what is their secret? Is it possible to become a better relationship [...]

Many managers encourage good performance then punish the good performers. They don’t do this intentionally. But the effect is no different. What’s Performance Punishing? Performance Punishing occurs when the employee who performs very well is rewarded with more demanding work. Because they do such a good job, you load them with more and more work. [...]

Let’s be clear from the outset. I find it somewhat frustrating when people make simplistic claims and statements about salespeople like: ‘super sales performers are all risk takers and oblivious to rejection and failure’. Statements like this are simply not true and trivialise the complex world of selling by trying to box people without proper [...]

‘Performance management’ is a system of conducting employee performance reviews. The aim of performance management is to align organisational objectives with the skills, performance goals and competencies of employees. It involves creating a workforce that has an understanding of what is to be achieved at the overall organisational level. Where it differs from the traditional [...]

Could better people management skills in your organisation boost your profit? If you want a healthy ‘bottom line’ – and who doesn’t – it can pay to ensure that your employees are healthy and happy. The cost of work related stress claims has received a good amount of press coverage in recent years. Poor people [...]

So you’ve realised that all that talk about generational groups isn’t just marketing hype . . . that the era you are born in really does have a bearing on how you think and act, particularly at work. The question now is how to use this knowledge to help you get the most out of your team. What does it take to engage people of different generations?

Does your organisation have an engaging culture? Is it the kind of environment where people can thrive or do you find that your new hires start out fully engaged but over time, as they become ingrained in the culture, they lose their energy and start to resemble your less-than-engaged employees?

The secret is to package what you want from each individual in a way that makes them want to deliver for you. There are 7 classic work styles, each of which is motivated differently: Commanders, who need control; Drifters, who need flexibility; Attackers who need respect; Pleasers who need to be liked; Performers, who need recognition; Avoiders who need security; and Analyticals, who need certainty. Here’s how to use this knowledge to better motivate your staff.