I've just sent a bill to Optus ...

[flower child]

Go Jake!, However, I am now worried about the amount of time I spend on the phone to you - I didn't know you worked on billable hours :P

[Burgo]

If more people did this they may eventually sit up and take notice.

Well done Jake

[fonepaul]

I hope you got a response Jake.

The telecom industry has been given a bad name unfortunately by the large providers. This is where Fonecall is making a difference.
Signing up with us gives you your own account rep, face-to-face support (if you're local of course, until we grow.).

I hope you get this got sorted!